Introduction

At Bloom Motion LLC (“Bloom Motions,” “Company,” “we,” “our,” or “us”), we are committed to delivering high-quality creative and digital services. This Refund Policy outlines the terms regarding payments, cancellations, and refunds for all services provided through https://wexadesign.com/.

By purchasing our services, you agree to the terms of this Refund Policy.

Services Covered

This policy applies to all services offered by Bloom Motions, including but not limited to:

• Brand Identity Design
• Web Design & Development
• Motion Graphics
• 3D Visuals
• Creative Consulting
• Digital Design Services

Deposits & Upfront Payments

Projects may require an upfront deposit before work begins. Deposits are generally non-refundable once the project has started, as they secure scheduling, research, planning, and creative development time.

Refund Eligibility

Refunds may be considered under the following circumstances:

• The project has not yet started
• A duplicate payment was made accidentally
• We are unable to deliver the agreed service
• Both parties mutually agree to cancel the project before major work begins

Approved refunds will be issued to the original payment method whenever possible.

Non-Refundable Situations

Refunds will not be provided for:

• Completed or substantially completed work
• Approved design concepts or delivered files
• Delays caused by lack of client communication or missing materials
• Change of mind after work has started
• Services already rendered or partially delivered
• Digital products, downloadable assets, or custom creative work

Because creative services involve time, strategy, and custom production, all completed work is considered non-refundable.

Revisions

We strive to ensure client satisfaction and may provide revisions based on the scope agreed upon before the project begins. Revision limits may vary depending on the service package.

Additional revisions outside the agreed scope may require additional charges.

Project Cancellation

Clients may request to cancel a project at any time by contacting us directly. If work has already begun, any completed work and hours spent will be billed accordingly, and remaining balances or refunds will be determined at our discretion.

We reserve the right to cancel a project if:

• Communication becomes unreasonably delayed
• Abusive or inappropriate behavior occurs
• Required project materials are not provided
• Terms of service are violated

Chargebacks & Payment Disputes

Clients agree to contact Bloom Motions before initiating a chargeback or payment dispute. Filing unjustified chargebacks after services have been delivered may result in suspension of services and legal action if necessary.

Processing Time

Approved refunds may take 5–10 business days to process depending on your payment provider or financial institution.

Contact Us

If you have questions regarding this Refund Policy, please contact us:

Bloom Motion LLC
539 W. Commerce St #6548
Dallas, TX 75208, USA

Website: https://wexadesign.com/
Email: contact@wexadesign.com
Phone: +1 (307) 430-1159